Return & Exchange Policy

 At Sasta Bazar, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or exchange as per the policy outlined below.

1. Eligibility for Returns & Exchanges

• Items must be returned within 3 days of receiving the order.
• Products must be unused, unworn, and in their original packaging with all tags attached.
• Items that are damaged, altered, or not in their original condition will not be eligible for return or exchange.
• Certain items, such as sale items, perishable goods, and personal care products, are non-returnable.

2. How to Initiate a Return or Exchange

To request a return or exchange:

1. Contact our customer support at alvikaashmiri@gmail.com or +923469375260 with your order details.
2. Our team will review your request and provide you with further instructions.
3. If approved, return the item to the provided address.
4. Once received and inspected, we will process your refund or exchange.

3. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund accordingly.

4. Contact Us

If you have any questions about our Return & Exchange Policy, feel free to reach out:

• Email: alvikaashmiri@gmail.com
• Phone: +923469375260
• Address: Gujjar Khan Rawalpindi